FAQ

  • SchoolBrains says “Adobe Flash is Required”

    When running a report in SchoolBrains, you may get an error message saying “Adobe Flash Player needs to be updated”. The issue stems from using the Internet Explorer web browser. We as a district no longer support Adobe Flash due to the many security issues surrounding the plugin.

    To run reports properly, you will need to use Google Chrome.  Chrome has Adobe’s Flash player built right in.

    If you are using Google Chrome but are still getting that error message please reboot your computer and try again.   If that quick troubleshooting step does not fix the issue, please submit a Support  Ticket at: http://support.haverhill-ps.org

  • How do I print and staple automatically on the Mac?

    Follow the easy steps in this video to enable the feature!

  • How do I connect to a shared drive on a Mac?

    This short video describes how to connect to Shared Network Volumes (such as FacultyShare or CentralShare) on your Mac.

  • How do I set my default printer? (PC)

    To select a default printer on a PC:

    1. Open Devices and Printers by clicking the Start button Picture of the Start button, and then, on the Start menu, clicking Devices and Printers.

    2. Right-click the printer you want to use, and then click Set as default printer. (You’ll see a check mark on the printer’s icon signifying that it’s now your default printer.)

    Reference Guide | Video Walkthrough

  • How do I access myPearson Training and Resources?

    Use the links below to view training on myPearson via the myPearson website.

    myPearson Training Website

    SuccessNet Quick Reference Guide

    * This training is provided by an external resource and is not created by the iSchool.

  • How do I recycle ink cartridges?

    You can recycle the ink and toner cartridges using the recycling boxes by the copier.  Watch this video to learn how!

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